Indian Helpline for Senior Citizens: Toll Free Number - 14567

Delhi, Dec 28: India is expected to have about 20% of the elderly population by 2050, i.e. more than 300 million senior citizens. This is important; The number of countries whose population is less than this number. This age group faces various mental, emotional, financial, legal and physical challenges, and the epidemic has exacerbated it.
Recognizing the growing need to support the elderly in the country, the Government of India has addressed the challenges and problems facing them through the country's first All India Toll-Free Helpline - 14567 - called 'Elder Line'. Has taken an important step towards. ', Which provides free information and guidance on pension issues, legal issues, provides emotional support, and even intervenes on the ground in cases of abuse, and protects the homeless elderly.

The ‘Elder Line’ aims to provide a platform across the country for all senior citizens, or their well-wishers, to connect and share their concerns, get information and guidance on the problems they face on a daily basis. Are.
The Elder Line is the culmination of an initiative by Tata Trusts, India's oldest philanthropist, which helped the city's elderly in 2017 through its partner Vijayavahini Charitable Foundation in collaboration with the Telangana government in Hyderabad. Distinguished by our scale and depth of intervention on issues of national importance, the Tata Trust is and continues to engage in strategic philanthropy to make a deep, far-reaching and irreversible impact on the lives of millions in the communities we serve.
Today, the Tata Trust and the NSE Foundation, as technical partners, are jointly supporting the Ministry in the operation of the Elder Line. So far, 17 states have opened the Elder Line for their respective geographical areas and the process of opening others is underway. In the last 4 months, more than 2 lakh calls have been received, and more than 30,000 seniors have already been served. About 40% of these were related to the necessary guidance and related questions in call vaccine and about 23% were related to call pension.
In the second situation, there was a caller who was not getting his pension and he sought help from the Elder Line team. The team contacted the concerned pension officer and verified all the D-line facility managed by the State and Government of India. At the same time
In the background, the pension was immediately transferred to the senior citizen's account.
With the advent of the Elder Line, millions of people can report such incidents and seek support for senior citizens - what makes 'Elder Line: 14567' a truly remarkable service for now and for the time to come.